Events that Transform
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
A World of Resources
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- Thousands of industry leading experts
- 2,200+ In-house venue locations in 20 countries
- Global network of regional warehouses
- Global production capabilities
- 350,000 In-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
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- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Working at Encore
We are Different
Innovation
With the latest industry trends and thought leadership we consistently deliver award-winning hybrid, virtual and in-person event experiences.
Collaboration
We develop a unique and highly personalized approach to every event. We listen intently to ensure we deliver the magic that brings your objectives to life.
Expertise
Our rich heritage is built on comprehensive creative, advanced technology, and staging services. We deliver solutions that set global standards.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled
350,000
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
15+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
85+
YEARS IN
INDUSTRY
2,200
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn MoreBecky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She over... Learn MoreTrevor Ferguson
Trevor Ferguson was named Chief Operating Officer of Encore in April 2023. He is responsible for driving operational priorities to support the company... Learn MoreWhit Markowitz
Whit Markowitz joined PSAV in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His a... Learn MoreCharlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn MoreAmanda Armstrong
Amanda Armstrong was named in the top five Women of Influence by Meetings Net Magazine and one of the 50 Most Influential Meeting Professionals by Me... Learn MoreMichelle Brown
Michelle Brown was named Senior Vice President of Operations & Customer Excellence for Encore in April 2023. She is responsible for aligning the c... Learn MoreNick Chakiris
Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018. In this role, he man... Learn MorePhil Cooper
As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn MoreBill Dayton
As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn MoreGeorgina Flores
Georgina Flores was named Chief Marketing Officer of Encore in November 2023. She is responsible for driving the marketing and communications strategy... Learn MoreSean Gillis
Sean Gillis, SVP Finance, joined Encore in 2017 and is now responsible for leading the organizations FP&A, Pricing Strategy, and Workforce Excelle... Learn MoreTara Higgins
Tara Higgins is a global business leader and branding legend. She has taken on massive projects for some of the world’s most innovative businesses t... Learn MoreCraig Hill
Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn MorePoonam Mohan
Poonam Mohan joined Encore as its Chief Information Officer in September 2023. She leads the IT function in delivering innovative solutions that assis... Learn MoreAnnette Moody
Annette Moody serves as Senior Vice President, Product Management for PSAV. She joined PSAV in 2002 as Regional Vice President of Operations, and was ... Learn MoreAndy Nichols
Andy Nichols has served as chief operating officer for Encore since 2008. His primary responsibilities are oversight and leadership of Encore’s hote... Learn MoreJohn Rissi
John Rissi is Encores Senior Vice President, Customer and Industry Relations, and is responsible for developing strategic sales plans based on company... Learn MoreMike Stengel
Mike Stengel was named Encore’s Senior Vice President, Strategic Partnerships and Venue Relations in September 2020. He leads Encore’s focus on de... Learn MoreDarius Vaskelis
Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn MoreDustin Worley
With more than 16 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley serves... Learn MoreDavid Campbell
David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excelle... Learn MoreScott Nodsle
As Managing Director of Encore in the Asia Pacific region, Scott Nodsle is responsible for supporting the Encore team, partners and customers with a f... Learn MoreNeal Tritton
Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various secto... Learn MoreIndustry Advocacy
Today, as we celebrate Global Meetings Industry Day, we look toward the future of the industry we love.
Many things will change but one will remain, the need for human connection.
Meetings and events will continue and we will continue creating events that transform.
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.
Jennifer Duffy Joins Encore as Director of External Communications
Duffy’s deep industry expertise supports robust growth phase for global leader SCHILLER PARK, IL June 21, 2022 – Encore, a global leader in event technology and production services, announced today Jennifer Duffy has been named Director of External Communications. Duffy will join the brand team and oversee public relations and external communications, shaping strategies through … Read More
Encore Enters into Multi-year Partnership with Event Design Collective for the United States
Chicago, Ill. USA / Basel, Switzerland, 14 April 2022 – Encore partners with Event Design Collective GmbH (EDCo), the globally active consultants and trainers of the Event Design using the Event Canvas™ methodology. The #EventCanvas is intended to stimulate the creation of a common visual language that can be used by event professionals to design, articulate and prototype … Read More
Encore Announces APAC Leadership Transition
Encore, a global leader in event technology and production services, today announced Scott Nodsle has been named Managing Director, APAC. In this role, Nodsle will be responsible for driving the strategic direction of the region. Additionally, he will be responsible for delivering world-class service and driving industry-leading standards to advance Encore’s purpose to connect and … Read More